FAQ

How long is the order processing time?

Once you have chosen a product that is available in the collection, contact us directly via WhatsApp at + 91 7014225436 or email us at huecart1@gmail.com We will share the bank details for you to make the payment. The product will be blocked for a maximum of 2 days.

How do I make an exchange?

We have a 7 days return policy for Clothes & Footwear and a 7 days return policy for all. We have a very flexible returns policy which is absolutely customer friendly. If you do not find the product satisfying, you can return it as long as the following conditions are met: - 1. It should be unused. You can wear it to check for fit and comfort, making sure that any smell does not transfer to the product (Example: natural body odour, body deodorant, perfume etc.) 2. The price tags, brand tags, shoe-box and all original packaging must be present .

What kinds of payment methods do you accept?

You can pay using a Credit Card, Debit Card, Net-banking option. All these are prepaid methods of placing an order. You can also place an order using "Cash on Delivery" method. All payment methods depend on your pin code, so please ensure that you check your pin code to find out the available methods of payment over there.